Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Nicolas Benning 5*
Pleasure to deal with D & J Autos, very helpful and more from start to end, nothing too much trouble. If carlsberg did car dealers these would be the one
Mr Curtis Roberts-Argrave 5*
Friendly and welcoming from all staff, have a good range of good looking cars. Quick and easy process through the sale.
Claire Tear 5*
Excellent service! Love the car Thank you to Steven and the DJ Autos team fully recommended them :-)
Fleur Patterson 5*
Needed to upgrade our car from our BMW 3 series to suit the new addition to our family. Wasn't sure what family size vehicle to go for so we explained what we needed to Steve at D and J who showed us a selection of vehicles that met our criteria all in very good condition. After deciding on the ford Kuga from Steves advice, we then discussed the finance options. After explaining to Steve our financial circumstances he again advised us on the best finace package to take out. We also had our BMW to part exchange against the new vehicle which Steve gave us a good price for considering its age, mileage and overall condition. I would highly recommend this garage to anyone looking to buy a new/used car.
Rebecca Choules 5*
I had been searching for a Ford Fiesta Eco Boost for a while and when I saw one pop up on Autotrader I was pleased to see it was only half an hour from my house. From start to finish, Stephen and his team were professional and knowledgable without any hard sell. My boyfriend and I were left to chat alone before making any decision and once we'd said yes, everything was sorted quickly and efficiently - no sitting around for ages like we've experienced with other garages/dealers previously. We had a couple of niggles with the car but they were all sorted without fuss by the time we picked it up a week later. The car itself was spotless and it drives like a dream. I'm actually enjoying being behind the wheel again! I would definitely recommend D & J Autos to anyone who was looking to buy a new car.
Luke Tibble 5*
Very friendly and helpful staff. Car is in great condition and we have had no issues with it. Very happy with the service, speed to get the car ready and communication throughout. I would purchase again from D&J
Selina Morgan 5*
Brilliant service from start to end. Very helpful and was very happy with the car when I picked it up. Steve was great they even pick us up from the train station when we came to collect the car, car was ready to go Quick and easy!
Robert Johnson 5*
Very professional and helpful. The way buying a car should be. I would highly recommend D&J Autos.
Rebecca Gillan 5*
Bought my first car from D&J a few weeks ago. Saw the car on the website and contacted them. Whole process was so easy and straight forward and was able to come and view the car. Steve explained everything so clearly and made the whole process a breeze. Would highly recommend to anyone!
Alex Bellone 5*
Good service. Cleaned, services and mots the car before sale. Would recommend.
Adam Lake 5*
I was looking to upgrade to an A Class Mercedes and they had just taken in the perfect one for me. The staff were friendly and very helpful. They gave me a good evaluation on my part exchange, and also helped me on my finance on the new car. They made the whole process painless and easy. Picked the car up less then 24 hours later.
Andrew Malpass 5*
I visited D & J Autos recently and found both John and Stephen to be extremely helpful, answering any questions I had with ease. When discussing finance options they explained all options available to me without pressure. A very simple and quick car purchase which is all you can ask for. I would recommend
Mark Young 5*
As a repeat customer, I am pleased to say the quality of vehicles and customer service from the team at D & J Autos has been excellent.
Alison Crookall 5*
Was the easiest car purchase ever!! Gave the wish list and were pointed to the car we chose! Simple! Trusted the sales exec as he listened to our requirements and gave us reasons for and against other cars that weren't as suitable.
David Seth 5*
Brilliant service,help and advice from start to finish. would recommend them to anyone looking to change their car.
Jenny Thomas 5*
Very pleasant customer service. No hard sell. Helped me with everything associated with my new car, that I am delighted with. Would definitely recommend.
Darren Hardy 5*
Having seen the car advertised on autotrader contacted steve from D&j Autos went through every thing About the car and offered a good part ex price so decided to travel the 120 miles to view and purchase the car so glad I did as it was exactly as steve described and also prepped mot and serviced car in one day would highly recommend thanks very much
Leanne Hurren
Excellent service. Would highly recommend
Greg Marshall 5*
Steve and Jon are honest business men with great cars. Overall experience was great and process end to end completely hassle free. Highly recommended to anyone.
Neil Hurren 5*
Excellent service. Great communication and car was exactly how described. Thank you.
Andrea Jones 5*
A whole different experience in buying a car! Very happy with my purchase. Would not hesitate in recommending D & J Autos. Special thanks to Steve
Anthony Fryer 4*
Very nice people and very helpful
Andrew Vanderlaan 5*
Excellent service provided from viewing the car to purchasing . Prompt delivery of the car with all the paper work and spare keys provided.
Richard Bryant 5*
Great service Stephen was very easy to deal with very quick to reply to my emails. First class.
Peter Bange 5*
Brilliant one of the best car buying experiences I have had , Steven was very good , helpfull and knowledgeable. The car was as described immaculate and drove perfectly , nothing like a 385 mile trip for a shake down the car was faultless.
Kelly Newman 5*
My experience was great, everything was straightforward and hassell free. Both dealers were very helpful and professional. Would definitely recommend this dealer to anyone looking for a great secondhand car. And I would also buy from them again.
Gavin King 5*
Great dealer,great selection of cars,friendly ,straight talking!would definitely recommend and will use again in the future.
Jamie Hoy 5*
Just got a Volkswagen Golf from D&J Autos great customer service,provided me with the right information from start to finish would definitely recommend this company to anyone
Dean Oxlade 5*
Amazing people.. helped us with everything great company will definitely use again
Samantha Mclean 5*
We'd been searching for a high specification Audi Q5 and found one on autotrader. D & J Autos had just the vehicle we needed. From the initial phone conversation we've found Steve and his team amazing. From them servicing and giving the car a new MOT, to them handing over the keys has been a dream. When looking for our next car we will definitely be going back there. They went the extra mile for us.
Chue li 5*
I was purchasing a family car and I needed to be sure that this was a safe purchase. Steve at D & J was brilliant. He was professional and reassuring throughout. Our new car looks and drives great. Thank you.
Milan Gohil 5*
Had a great experience. No pushy sales tactics and just honest people selling great cars. Will purchase another through them when the time comes.
Jim Golden 5*
Very hard sometimes to trust people when buying a used car but not with D&J they are just great, good knowledge, no nonsense and really easy to deal with. I had a great experience first time so when it came time to upgrade a couple years later I came back and so pleased i did. They may not have the biggest stock around but what they do stock tends to be very good quality, low mileage and well spec'd vehicles. Any problems and if they are at fault or there is an issue regards warranty they are more than willing to help and get it sorted out, so many other out there would do well to take note, good customer service can be hard to find but it's not here. great garage, thanks chaps.
Laura scott 5*
Picked up my new car on Friday 13th Jan from D&J Autos. It was so clean and tidy, with not a scratch on the alloys and MOT'd, serviced and ready for me to drive off in. I part exchanged my old car, and the changeover was seamless. Great website too. I love my new car, low mileage and great spec. Repeat customer, so I will definitely be returned in the future
Tukeer Zamaan 5*
So I bought a Porsche Panamera yesterday from D & J autos and I can honestly say I couldn't be happier. The car is in perfect condition both mechanically and body work. I cannot thank them enough for the service, patience and car. I would highly recommend them for others to use as I know, they only sell quality used vehicles.
Stephen Wilis 5*
Very friendly service, no hard selling and Stephen was happy (and able) to answer queries. Car was serviced and well prepared for collection and I was left to feel that nothing would be too much trouble if any problems arose under the three month warranty which came as part of the purchase. Would recommend and would also not hesitate to use for future second hand car purchases. Thank you.
Desmond Boyle 5*
A great experience. The cars are spot on and well presented. Steve was polite and very helpfull and not pushy at all. He answered all our questions when asked. I went there 3 times in 2 days and told him i had done my research on the company which was very positive. The car was ready when i got there and looked great. I would definately recomend this garage.
Andrew Stephen 5*
-Excellent customer service. -Made buying a car very easy. -Would highly recommend buying your car for here. -Will definitely be buying a car from them in the future.
Alison Griffiths 5*
Great service from start to finish buying our new car, a Ford Focus RS.
Alan Ogg 5*
Firstly I have to say that the 1300 mile round trip from near John O''Groats to D&J was worth the journey. From first contact with Steve to find out details of the Seat Leon Supercopa to meeting him in person was a great experience. I flew into Luton and was met by D&J representative who was very friendly. Met Steve and viewed the car, it was well presented and looked fantastic. Was well looked after during the purchase. Did a 650 mile 'test drive' back home with no issues. -Thoroughly recommend D&J, thanks D&J team for a great car.
Andrew Way 5*
It was a long drive from South Wales to test drive the car I saw on their website, but well worth it. The range of cars were all clean and well looked after. There was no pushy sales, they were very friendly, professional and accommodating although I hadn't called ahead to arrange a test drive. They said "all their cars leave the dealers in the best condition" and I believe them. Excellent service.
Ben Turner 5*
Very nice place, with only the best cars. Everything is very nice and clean all the cars look really well looked after. Service is excellent, made easy and very professional. I would 100% recommend this dealership.
Anthony Farrell 5*
Saw car I wanted called up and they done the rest. Very smooth transaction. Had an exceptional experience here. A highly recommended Team in my opinion..
Sammy Meason 5*
Superb experience buying a used Volkswagen Scirocco from D & J Autos. I drove 2.5 hours to view this vehicle with them and I don't regret it one bit, 1st class service from Stephen there, no pressure sales, real ease to chat and enjoy the experience as well as sound advice, Really went the extra mile in making sure everything was to my satisfaction before I left and I left really happy with a great car at a great price. Will absolutely be recommending to friends and family looking to buy a new car. Thank you very much D & J Autos!!!
Debbie Litchfield 5*
Really helpful, no pressure - a pleasurable, easy, buying experience
Martin Bode 5*
No pressure sales, just good solid help and advice! Amazing service, thank you Steve and team for your expertise and my lovely new car! Martin, Milton Keynes
Gareth Callender 5*
Just bought a lovely Alpha from D & J Autos, 13 plate looks and drives almost like new. Steve was most helpful from start to finish. We bought the car on Thursday and it was ready to collect on Saturday( 2days later ) and it came fully prepared, valeted,serviced and with a full MOT.
Michael Tilling 5*
From first entering the show room, through to purchasing the vehicle the experience was an absolute pleasure. Stephen and John were extremely helpful without the strong-arm sales patter. I'd shopped around extensively, but in the end the best cars and best prices were right on my doorstep. They were even able to get me credit, which following a really messy divorce I thought would be impossible.
Graham Miles 5*
Great and easy purchase made from D&J Autos. From start to finish this dealer made it easy to purchase the right car at a price I was happy to pay. No long waits in the shworoom whilst getting approval from Managers etc - I known trick of the big dealers. Car was very presentable, service poilite and not pushy, couple of small quibbles I had with tyres were sorted out without hassle. Will recommend and use again. GJM Kimbolton
Jason Elberts 5*
We found the salesman to be friendly and not too pushy, the whole process was relaxed and easy and the company obviously take pride in their work. As the car failed it's MOT, they fixed everything that was wrong free of charge and fitted around our schedule to do so. They are obviously passionate about not having any old rubbish leaving their forecourt and overall it was a good experience.
Simon Delamare 5*
I have purchased 2 cars from D&J Autos now. Both have been looked after by them in terms of annual servicing and more recently MOTs. Very happy with the service provided and love my new car!
William Fox 5*
I brought a car from D and & J autos three months ago enjoyed the experience I am an elderly gentleman and was very nervous Steve put me at ease and was very honest about the car so he did not hide anything from me I appreciated his honesty. Would recommend anybody wishing to purchase a car from this dealer
Anthony Randlesome 5*
Great experience No silly sales pitch full explanation for what the car did and did not offer including a valid history of the vehicles service and previous owners. A full MOT and a warranty given given to compliment a fair price asked. Sound and straight forward deal. Can't ask for much more from the second hand market. Thoroughly pleased